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Privacy and Security

Last Modified June 3, 2009

This website (www.sonseal.com) and the various content, features, and services (including, but not limited to, any online customer support services) offered on this website (collectively, the "Site") is owned and operated by SonSeal, Inc. The SonSeal, Inc. worldwide (collectively, "SonSeal" or "we") are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. SonSeal has established this Privacy Policy to let you know what information we may collect from you on the Site and how we may use that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. This Privacy Policy applies only to information that we collect on the Site. 
Information We May Collect
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, a phone number, an email address, credit card information and billing address. In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. However, in order to access certain information, services or features that may be contained on the Site, we may require you to provide Personal Information. For example, we will collect certain Personal Information if you choose to subscribe to a mailing list, register for an account, participate in sweepstakes or other promotions, fill out surveys or send questions or comments to us via e-mail.  If you would like to purchase products or merchandise offered for sale on the Site using a credit card, we will collect your credit card information.  For requests regarding purchased products, such as requests for online customer support or notification of order status, we may also collect order-related information such as your customer number and/or service tag number.
We may also collect certain demographic information (such as gender or age) and information about your interests and preferences ("preferences information").  In many cases, such demographic and preferences information is optional.  If we link any demographic or preferences information to any Personal Information, then such demographic and preferences information will be treated as Personal Information under this Privacy Policy.  In addition, we may combine Personal Information that you provide to us on the Site with information about you that we may receive from our marketing partners or other third parties.  This third party information helps us better understand your interests and preferences and allows us to send communications that will be of more interest to you.  Any such information about you from third parties that we combine with Personal Information that you provide to us on the Site will be treated as Personal Information under this Privacy Policy.
For some features of the Site, you can submit information about other people. For example, if you purchase a product for another person on the Site and want it shipped directly to that person, you may submit the recipients name, address and certain other contact information.  We will treat any such information that we collect from a user about another person as though such other person had submitted such information, and our use, sharing and protection of such information will be subject to the terms of this Privacy Policy.

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How We May Use Your Information
If you provide us with Personal Information, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any transactions or services that you request, such as delivering any products and merchandise that you purchase on the Site (including any customary follow-up or confirmation communications regarding such transactions), providing customer service and support, entering you into a sweepstakes, responding to your questions or sending e-mails to our mailing list subscribers. We may also use Personal Information to ensure compliance with our policies and applicable law. In addition, we may send you periodic communications by e-mail or regular mail, such as special offers or information on our products or services. If you wish to opt out of receiving e-mail communications from us at any time, simply follow the instructions for doing so in the help section.

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With Whom We May Share Your Information
If you choose to provide us with your Personal Information on the Site, we may transfer that information within SonSeal. We may store and process Personal Information collected on our Site in the United States or any other country in which SonSeal or its agents maintain facilities. By using our Site, you consent to the transfer of your information among these facilities. Third parties provide certain services available on the Site on SonSeal’s behalf. For example, service providers are an important means by which SonSeal maintains the Site and our mailing lists, processes orders and delivers products. SonSeal may provide information, including Personal Information that SonSeal collects on the Site, to third-party service providers to help us deliver programs, products, information, and services. SonSeal will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on SonSeal's behalf.
We reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it.

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Aggregate Information
From time to time, we may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, which product pictures or other hyperlinks, if any, they "click" on and which products are purchased.  We collect this information through the use of "cookies" and other tracking technologies, which are discussed in greater detail below.  We collect this information in order to determine which areas of the Site and products are most popular and to enhance the Site for visitors. We may also group this information into aggregate visitor data in order to describe the use of the Site and interest in our products to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.

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Cookies and Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A cookie is a small text file that a website transfers to an individuals computer for record-keeping purposes. For example, we may use cookies to collect information about website activity and to maintain your shopping experience in our online store.  We never save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. You may occasionally get cookies from our advertisers or other third parties with links on the Site. We do not control these cookies. The use of advertising cookies sent by third-party servers is standard in the Internet industry. We do not link the information we store in cookies to any Personal Information you submit while on the Site.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed. We do not link the information we record using tracking technologies to any Personal Information you submit while on the Site.

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Links to Other Sites; Public Venues
Please be aware that when you are on the Site, you could be directed to other sites that are beyond our control. These other sites may send their own cookies to visitors, collect data or solicit Personal Information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your Personal Information collected there.
Please keep in mind that whenever you give out personal information on a "public" venue online (for example, in a blog, message board or chat room), that information can be collected and used by people you do not know.  If you choose to voluntarily disclose information in any blog, message board, chat room or similar forum that may be available on the Site, this Privacy Policy will not cover such disclosure of information.  We urge you to use caution when disclosing any personal information on these venues.  We are not responsible and will not be liable for any opinions, content or other materials posted by users on any such venues. 

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Security
Wherever your Personal Information may be held within SonSeal or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information from your PC to our servers, your information is protected by both a "firewall" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption.  Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.

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Children Privacy
The Site is not structured to attract children. Accordingly, we do not knowingly collect Personal Information from anyone under 13 years of age. If you are under the age of 13, please do not provide any Personal Information to us. If we become aware that we have collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

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Governing Law
This Privacy Policy and the privacy practices of SonSeal will be subject exclusively to the laws of the State of California within the United States of America. SonSeal makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

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Changes to Our Privacy Policy
The terms of this Privacy Policy may change from time to time.  We will notify any material changes to this Privacy Policy by changing the "Last Modified" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes.  Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

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